What are the Solihull Community Advice Hubs?

The Solihull Community Advices Hubs have been in Solihull since 2014. Age UK Solihull was recommissioned as the lead partner in April 2019 and the Hub Services are available to residents of Solihull over the age of 18 and their Carers.

The Community Advice Hubs provide high quality Information and Advice to all residents of Solihull and enable access to any services that can meet your individual needs.  To find out more about what they do and who they support click on one of the headings below.

The Community Advice Hubs bring together under one roof, a partnership of local voluntary organisations who will provide high quality Information and Advice, and support you to access services that meet your individual needs and circumstances.

The Hub offers two levels of support:

Level 1: Provision of the low level information and advice necessary for you to manage your own needs.

Level 2: Referrals to specialist organisations that provide the services to meet your individual needs.
There are two Advice Hubs. The first is located in Chelmsley Wood Library on the 2nd floor above Asda. It is accessible by lift or stairs.

The second hub is located on the first floor of The Core, Solihull Central Library.

The front line service at Chelmsley Wood is open 10am - 4pm, Tuesday and Friday and 10am - 2pm, Monday, Wednesday and Thursday.

The front line service at The Core is open 10am - 4pm Monday and Thursday and 10am - 2pm Tuesday, Wednesday and Friday.

There is no need for an appointment, however waiting times may be significantly shorter at The Core Hub on a Wednesday.

Visit our Contact Us page to find out other ways to access the Community Advice Hubs.
Any adult who is a resident in Solihull, or a carer of a Solihull resident.
The Community Advice Hubs will provide you with access to services and organisations that can support you in all areas of your life, such as:

  • Care in and out of the home
  • Disability and long term conditions
  • Mental and Physical Health
  • Learning Disability
  • Benefits and Grants
  • Direct Payments
  • Debt and Money Problems
  • General Health and Wellbeing
  • Leisure, Clubs, Activities and Exercise
  • Employment
  • Legal Problems
  • Energy Efficiency
  • Filling out Forms
This list is not exhaustive.
A visit to the Hub will enable you to access any organisation delivering services in Solihull that can meet your individual needs.

Most services will be available at the Hubs through an appointment or drop in system.

Our highly trained staff will support you to identify your needs and make appointments and referrals on your behalf.