Services Available at the Community Advice Hubs
The Solihull Community Advice Hubs have highly trained staff who will support you to find the information and support you need across both North and South Solihull locations. They include Specialists and Complex Caseworkers that cover a wide range of subjects and issues. Not only are the Hub Team available to you, the Solihull Community Advice Hubs are committed to working with other local organisations and local voluntary organisations who provide high quality Information, advice and support services.
Listed below are some brief overviews about the services available to you.
Specialist & Complex Caseworkers
The Solihull Community Advice Hubs have the following Specialists and Caseworkers available:
- Benefits Caseworkers – Older People’s Benefits, Working Age Benefits and Physical and Mental Health Benefits
- Debt Caseworkers
- Energy Specialists – as part of the Winter Warmth Service
- Direct Payments Caseworkers
- Complex Caseworker – Housing, Employment, Legal Specialism
- Complex Caseworker – Domestic Violence, Safeguarding, Police Referrals
Each member of the Solihull Community Advice Hubs are also classed as a Hub Champion with a specialist area of knowledge. These areas are listed within the ‘What can I get help with?’ section.
Weekly Drop Ins and Appointment Based Services
The tables below show each of the services that are available at each of the Solihull Community Advice Hubs. The tables show whether the services available are by appointment only or whether you can just drop in on the day. Where the services are by appointment only, please Contact Us to find out more or to book an appointment.